Butler with white glove holding a silver tray | WALL ART  by Sonia
exceeding expectations

ARTCARE

Original Paintings

We appreciate your support and want to ensure that your investment in our paintings is well cared for.

To help you maintain the quality and longevity of your WALL ART by Sonia pieces, please follow this customer care guide:

HANDLING AND INSTALLATION:
  • When handling the artwork, use the pair of white soft cotton fine art handling gloves included with your purchase to avoid transferring dirt, oils, or moisture onto the surface.
  • Treat the painting with care, supporting it from the sides or back. Avoid touching the painted surface as much as possible to prevent scratches or damage to the brushwork.
  • For hanging your art, use the 3M CLAW™ hardware provided
DISPLAY AND ENVIRONMENTAL FACTORS:
  • Choose an appropriate location for displaying your WALL ART by Sonia paintings, away from direct sunlight, extreme temperature changes, high humidity, and areas with excessive moisture.
  • Direct sunlight can cause fading and damage the colors over time. Opt for a well-lit area with diffused or indirect lighting to showcase your artwork without subjecting it to harsh light.
  • Maintain stable humidity levels, ideally between 40% and 60%, to prevent the canvas or paint from drying out or becoming overly moist. Avoid hanging the artwork in areas prone to moisture, such as bathrooms or kitchens.
FRAMING AND MOUNTING:
  • If you choose to frame your painting, we recommend using one of our 5 frame choices or consulting with a professional framer experienced in handling original paintings to ensure the use of the same archival-quality materials that we use.
CLEANING AND MAINTENANCE:
  • Dust your WALL ART by Sonia paintings regularly using the Swiffer® Duster™ cleaner provided or a feather duster. Gently brush or wipe away any loose dust or particles, starting from the top and working your way down.
  • If your painting requires further cleaning, it is best to consult with a professional art conservator who has expertise in handling and cleaning original artworks. They will use appropriate techniques and materials to ensure the artwork's preservation.
CONTACTING CUSTOMER SUPPORT:
  • If you have any further questions or concerns, please don't hesitate to contact our friendly customer happiness team for assistance.
  • Provide clear details about your issue, including order number, painting name and a description of the problem.

By following these care instructions, you can help ensure that your WALL ART by Sonia painting retains its beauty and quality over time.

 

FINE ART PAPER | MATTE FINISH

We appreciate your purchase of a Fine Art Paper | Matte Finish print.

These prints are renowned for their high-quality reproduction of fine art, exceptional color accuracy, and up to 100 years longevity or more.

To ensure that your Fine Art Paper print maintains its beauty and integrity, please follow this customer care guide:

HANDLING AND INSTALLATION:
  • When handling your Fine Art Paper print, use the pair of white soft cotton fine art handling gloves included with your purchase to prevent any fingerprints or smudges.
  • Use caution when touching the print surface. Hold it by the edges to avoid transferring oils or dirt onto the paper.
  • If you plan to mount your print, use acid-free materials and archival methods to ensure its long-term preservation. Seek professional framing services or consult with an art specialist for assistance.
  • For hanging your art, use the 3M CLAW™ hardware provided.
CLEANING AND MAINTENANCE:
  • Dust your Fine Art Paper print regularly using the Swiffer® Duster™ cleaner provided or a feather duster. Gently brush away any loose particles or debris.
  • Never use water or any wet liquids on your print. Only dry cloths.
  • Never use cleaning solutions, chemicals, or abrasive materials on your print, as they can damage the delicate paper surface and affect the colors and longevity.
DISPLAY AND ENVIRONMENTAL FACTORS:
  • Select an appropriate location for displaying your Fine Art Paper print, away from direct sunlight, high humidity, and extreme temperature fluctuations.
  • Exposure to direct sunlight can cause fading over time. If possible, place your print in an area with controlled lighting or use UV-filtering glass or acrylic to protect it from harmful UV rays.
  • Avoid displaying your print in areas prone to high humidity, such as bathrooms or basements, as moisture can damage the paper and affect its longevity.
FRAMING AND STORAGE:
  • Consider framing your Fine Art Paper print under glass or acrylic for protection against dust, moisture, and environmental pollutants. Use acid-free mats, backings, and archival materials to ensure the print's preservation.
  • If you would like us to provide framing for your print, please don't hesitate to get in touch to discuss frame and mat options, as well as pricing details.
  • When storing your print, keep it in a cool, dry place with stable temperature and humidity levels. Avoid storing it in basements, attics, or areas prone to moisture or extreme temperature changes.
  • Store your print flat or in acid-free archival folders or sleeves to prevent creasing, bending, or warping. Avoid placing heavy objects on top of the print during storage.
CONTACTING CUSTOMER SUPPORT:
  • If you have any further questions or concerns, please don't hesitate to contact our friendly customer happiness team for assistance.
  • Provide clear details about your issue, including order number, print size, and a description of the problem.

Following these care guidelines will help ensure the longevity and preservation of your Fine Art Paper print.

 

PREMIUM+ CANVAS | MATTE VARNISH

Thank you for choosing a Premium+ Canvas | Matte Varnish print.

This museum grade canvas print offers exceptional quality, texture, and up to 200 years longevity or more, enhanced with a matte varnish finish.

To help you preserve the beauty and integrity of your canvas, please follow this customer care guide:

HANDLING AND INSTALLATION:
  • When handling your Premium+ Canvas with Matte Varnish, use the pair of white soft cotton fine art handling gloves included with your purchase to avoid transferring any dirt or oils onto the canvas surface even though it has a matte varnish on it.
  • If you plan to mount or stretch your rolled canvas print, seek professional framing services or consult with an art specialist to ensure proper handling and preservation.
  • For hanging your art, use the 3M CLAW™ hardware provided
CLEANING AND MAINTENANCE:
  • Regularly dust your Premium+ Canvas using the Swiffer® Duster™ cleaner provided or a feather duster. Gently brush or wipe away any loose particles or debris.
  • If your canvas requires further cleaning, use a clean, slightly damp cloth or sponge. Use gentle, circular motions to clean the surface, focusing on the areas that require attention.
  • Avoid using excessive moisture, harsh cleaning agents, or vigorous scrubbing, as these can damage the matte varnish and affect the print quality.
DISPLAY AND ENVIRONMENTAL FACTORS:
  • Choose an appropriate location for displaying your Premium+ Canvas with Matte Varnish, away from direct sunlight, high humidity, and extreme temperature changes.
  • Prolonged exposure to sunlight can cause fading and deterioration of colors over time. If possible, position your canvas away from windows to protect it from harmful UV rays.
  • Avoid displaying your canvas in areas prone to high humidity, such as bathrooms or basements, as excessive moisture can affect the canvas and the matte varnish.
FRAMING AND MOUNTING:
  • If you choose to frame your print, we recommend using one of our 5 frame choices or consulting with a professional framer experienced in handling limited edition prints to ensure the use of the same museum archival-quality materials that we use.
CONTACTING CUSTOMER SUPPORT:
  • If you have any further questions or concerns, please don't hesitate to contact our friendly customer happiness team for assistance.
  • Provide clear details about your issue, including order number, print size, and a description of the problem.

By following these care instructions, you can help preserve the quality and longevity of your Premium+ Canvas with Matte Varnish.

 

HIGH DEFINITION METAL | CHROMALUXE

Thank you for choosing a High Definition Metal | ChromaLuxe print.

These stunning prints are known for their vibrant colors, exceptional clarity, and durability.

To ensure that you enjoy your print for generational years to come, we have put together this customer care guide.

Please follow these instructions to maintain the quality and longevity of your ChromaLuxe print.

HANDLING AND INSTALLATION:
  • Handle your ChromaLuxe print with clean, dry hands or use the pair of white soft cotton fine art handling gloves included with your purchase, to prevent smudges and fingerprints.
  • When installing, use your gloves or a soft cloth to protect the print from oil and dirt.
  • For hanging your art, use the 3M CLAW™ hardware provided.
DISPLAY LOCATION:
  • Areas with high humidity, such as bathrooms or kitchens are fine, as moisture won't damage the print.
CLEANING AND MAINTENANCE:
  • Regularly dust the surface of your ChromaLuxe print with the Swiffer® Duster™ cleaner provided or a feather duster.
  • If there are fingerprints or smudges, spray the surface with Windex and gently wipe the surface with a microfiber cloth using light pressure.
  • Do not use abrasive materials, harsh chemicals, or solvents for cleaning, as they can damage the print. Instead, just use a damp microfiber cloth with warm water.
TRANSPORTATION AND STORAGE:
  • When transporting your ChromaLuxe print, use protective packaging such as bubble wrap or foam to prevent scratches or dents.
  • Store the print in a cool, dry place with consistent temperature and humidity levels.
  • Avoid storing the print in direct sunlight or near heat sources to prevent any potential damage.
CONTACTING CUSTOMER SUPPORT:
  • If you have any concerns or questions about your ChromaLuxe print, feel free to reach out to our friendly customer happiness team.
  • Provide clear details about your issue, including order number, print size, and a description of the problem.

By following these guidelines, you can ensure that your High Definition Metal | ChromaLuxe print remains in excellent condition for up to 65 years or more.

We appreciate your business and hope you enjoy the stunning beauty of your ChromaLuxe print.

 

Hanging Your Art Properly

5 Common Wall Art Mistakes Everyone Makes!

Using Your Included 3M CLAW™ Premium Hardware

 

Sonia and Ian at Parc Safari in Hemmingford QC-summer 2023

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